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Check your flight
Enter your flight number, or the route and delay by hand.
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See what you're owed
We apply EU261 / UK261 rules and show your payout instantly.
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Claim it
Forward one email and we handle the airline. No win, no fee.
EU261 & UK261 compensation — frequently asked questions
What is EU261?
EU261 (EU Regulation 261/2004) entitles passengers to €250–€600 in cash compensation when a flight departing the EU, or arriving in the EU on an EU airline, is delayed 3+ hours, cancelled, or overbooked. UK261 is the equivalent rule for UK flights after Brexit.
How much compensation can I get?
€250 for flights up to 1,500 km, €400 for 1,500–3,500 km, and €600 for longer flights — provided the arrival delay is 3 hours or more. UK261 pays the equivalent amounts in pounds sterling.
Does my nationality matter?
No. Eligibility depends only on the route and airline, not on citizenship or residency. Anyone on an eligible flight can claim.
What if the airline blames the weather?
Airlines are only excused for genuine "extraordinary circumstances" — severe weather, ATC strikes, security incidents — and must prove it affected that specific flight. Technical faults, crew shortages, and knock-on delays are normally NOT extraordinary and do not excuse payment.
How long do I have to claim?
There's no single EU-wide deadline — it follows the limitation period of the airline's home country (or wherever the claim is filed). As a rough guide: UK 6 years (Scotland 5), France / Spain / Greece 5 years, Germany / Austria / Portugal 3 years, Italy / Malta / Netherlands 2 years. These vary by source and can change, so treat them as a guide, not legal advice — and claim as soon as possible, since airlines often reject the first request and a clear paper trail improves your odds.